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Subscription Box FAQ

When will I get my box?

Our stylists get started right away, and will usually have style boxes ready to ship within 1-5 business days. In some cases we may need to special order your size, which will add an additional 2-3 business days.

Will I need to make alterations to the outfits?

Yes, please note that alterations are needed many times, particularly the length of the pants. A local tailor can assist with making all the necessary adjustments. We can update your style profile if major sizing changes are needed so each box you order will fit better and better!

Can I return or exchange items in the box?

Yes! We offer FREE returns and exchanges within 14 days on Subscription Boxes (one time only) for any items inside. Simply email us at: support@mdzmenswear.com or you may start the return process by logging into your account.

Any items being returned or exchanged must be in NEW condition, with tags/packaging and unaltered.

If I subscribe, may I cancel or skip boxes?

Absolutely! There is zero commitment and you may modify, cancel, and/or skip your boxes anytime by logging into your account. 

I need to update my style profile? How do I do that?

Updating your style profile is easy! Send an e-mail to: support@mdzmenswear.com and our stylists will update your style profile with your requests for all future boxes, and you may also make adjustments by logging into your account.